Privacy policy

Effective Date: December 27, 2025

This Privacy Policy describes how Tienova Group LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from tienovagroup.com (the “Site”).

Tienova Group LLC is a company registered in the United States and acts as the data controller of your personal information.

Information We Collect

When you visit our Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about how you interact with the Site, such as pages viewed and referring websites. This information is referred to as Device Information.

When you make a purchase or contact us through the Site, we may collect personal information you voluntarily provide, including but not limited to your name, email address, shipping address, billing details, and payment information, in order to process orders and provide customer support.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you regarding your purchase or inquiries
Improve our website and customer experience
Prevent fraud and ensure website security

We only collect information that is necessary for operating our business and providing services to you.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Please note that your information may be transferred and processed outside of your country of residence, including in the United States.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Legal Disclosure

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

📧 info@tienovagroup.com